T-test Plus Support Center

Dedicated to a smooth and reliable statistical analysis experience.

Frequently Asked Questions (FAQ)

Q1: Why can't I click the "Upload CSV" button?

A: Some advanced features, including data uploading, require the Pro version of the App. Clicking these restricted features will prompt you to upgrade.

Q2: Do I need to pay again if I switch devices?

A: No! T-test Plus supports Universal Purchase. Simply click "Restore Purchases" on the paywall screen to regain access to your Pro features for free.

Q3: Does the App upload my research data to the cloud?

A: Absolutely not. All your data entries and charts are processed strictly locally on your device. We do not collect or upload any of your information.

Contact Us

Email: wallacememe@gmail.com

Please include your device model and OS version to help us assist you faster.

T-test Plus 支援中心

致力於提供最穩定、流暢的本地端統計分析體驗。

常見問題解答 (FAQ)

Q1: 為什麼我無法點擊「上傳資料 (Upload CSV)」?

A: 本應用程式的部分進階功能需要升級為 Pro 版本。點擊受限功能時會自動彈出升級視窗。

Q2: 我換了裝置(如 Mac 換到 iPad),需要重新購買嗎?

A: 完全不需要!本應用程式支援通用購買。請在升級畫面點選「恢復購買 (Restore Purchases)」,即可免費找回您的權限。

Q3: 應用程式會把我的研究數據上傳到伺服器嗎?

A: 絕對不會。所有計算都在您的裝置本地端完成。我們不會收集或上傳您的任何資料,100% 保障您的隱私。

需要幫助嗎?

客服與技術支援信箱:wallacememe@gmail.com

來信請提供:

  • 系統版本(如 macOS 14.2)
  • 設備型號(如 MacBook Air M2)
  • 問題的操作步驟或螢幕截圖

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